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USDALoansDirect.com Online Loan Reviews

Company Name: USDALoansDirect.com
Email: [email protected]
Phone: 888-979-8732
Five Stars: 28
Four Stars: 2
Three Stars: 1
Two Stars: 0
One Star: 0
4.9 
Overall average rating of 4.9 out of 5, and the percentage of positive recommendations 90 %
Jonathon and Justin were patient, honest and thorough during the loan process. Only at the very end were there a few glitches with a two day extension and rate questions, but overall, the entire process, including closing, was a pleasant, fast and successful experience. We move tomorrow and look forward to many happy years in our new home!
Yes my lender mark henderson was a very awsome guy he went above and beyond my expectations! Mark is a very personal guy he gets to no you will answer the phone when you call gives you the answers you need or finds them out and calls you back within the day with the answers. My overall experience was the best!!! Thanks mark Henderson best lender ever!!!!!!!
I was very impressed with USDA Loans at the beginning of my loan process. They were completely "on the ball," answering every question quickly and moving the closing process along as efficiently as possible. I was a little disappointed once we were cleared to close, though, because all of a sudden I couldn't get through to anyone. E-mails and phone calls went unanswered, as if they were saying, "Hey, we've already sold you the service we wanted. We don't need to impress you anymore."
100% financing, Russell was awesome to work with! Everything went as expected! Would recommend to anyone!
I like to send thanks out to all that help me through out the loan process it was a lot of hard work... I started with barely a 600 credit score the crew Johnathan , Josh , Justin help through out the loan to own my first house Will recommend for first time home buyers
I must say that this was our first experience purchasing a new home and have heard horror stories of all the difficulties encountered by other buyers. I have to say that not only was this a stressful experience but also a rewarding one as well. Fernando and Syed were the improbable stars of this whole process and answered ALL our questions professionally and cheerfully. I must also thank Angelo Christian for believing in us and making the herculean effort to help us purchase our first and new home. There are other individuals involved and cannot remember them all but we wish to thank each and everyone who played a vital role in ensuring our home buying process went without a hitch. I would definitely recommend others to your company. Words cannot convey how grateful we are. Thank you!! David and Suzanne Pedraza
I didn't know what to do since now I am only getting social security and disabled. I searched online and filled out a request form for the USDA program. Mark Henderson responded immediately and was very understanding and informative. He discussed the plan thoroughly and went the "extra mile" for my situation. It's good to know there are people like him still caring for those of us who need assistance! Thank you!
Angelina Hosseinali is a very professional punctual person. She has been extremely patient and helpful through this entire process. I am very thankful she is apart of this process. Thank you again for everything! Esther
This company is great! They are very attentive. Any question I have, they listen and give me an answer in a timely fashion. They keep in touch with me about my home buying experience. They are very professional and detailed in what is needed for my loan application. Just a really great company to work with. The employees are friendly and treat me wonderfully. I would recommend them to anyone in need a mortgage company.
They went above and beyond to help us realize our dream, and obtain a spectacular home!
I was a little skeptical at first getting a home loan thru an internet company, but I was amazed at the service I received from USDA Loans Direct. I got an awesome interest rate from them and I was surprised at how fast my loan was approved and back from USDA. I closed on my house in about 5 weeks from the time I made an offer on a house. My USDA loan closed faster than you would expect many conventional loans to close. If you are thinking about using them, do it and you will not be disappointed. I'm so glad I did and really enjoying my new home. Thanks to everyone at USDA Loans Direct who helped me get my home loan.
I definitely loved working with this bank all because of Nadia Adame. She was very helpful and had lots of patience with me. I emailed her almost every day asking a million questions and never did she show to be frustrated or impatient with me. She's absolutely amazing at her job and I cannot thank her enough for all her help and making this experience super easy for me. People say buying a house is one of the most stressful things out there, I have to disagree on that . I was pregnant during this whole approval process which should have made it even more stressful for me to try to get a house than other people , but it wasn't stressful for me at all. So once again THANKYOU SO SO MUCH NADIA ADAME!!
We are in the process of purchasing a home and we are very pleased with this company. Any questions I have asked have been answered in a timely matter.. Always returned phone calls and very friendly .. Very up front and honest from the beginning of our loan.. Would recommend them to anyone looking to purchase a home..
Rob Spartz has been amazing during this process. He has been very informative, ensuring that I understand where I am currntly in the process, as well as what the next steps will be. He is very patient and does not mind explaining things more than once or answering the same question more than once. Rob is timely in his responses to my emails and phone calls. I would definitely recommend Rob to anyone looking to buy a home.
The folks who took care of me and my USDA loan are first class!! All of the team communicated with myself and my real estate agent frequently. They did what they promised and did it faster than expected!!
As first time home buyers, everything gets a little crazy & it always takes longer than anticipated. The staff at American Southwest made sure that it was the smoothest experience though! Angelo got us started with the process, followed by Angelina, & josh! They were all excellent. They responded to emails after emails to make sure we knew what was going on all the time! Very professional and very great staff! We are so happy to have had an experience like this! American Southwest is the place to go!
i worked with Justin, he was very informative and helpful, he answered all my questions and got back to me right away most of the time. i had spoken to two other lenders but they wanted 5% down and their rates were alot higher and one company only wanted to do FHA. I found out about USDA from a co-worker who bought their home with nothing down and got a low fixed mortgage rate. i got approved in two days and we closed in 31 days.
My experience with USDA LoansDIRECT/ AMERICAN SOUTHWEST MORTGAGE was very great and successful.I was very impressed,pleased and grateful with the service and speed with which was pre-approved,signed closing doc.and my family and I moved into our first home,not renting anymore,theyare knowledgable and professional in their business.They are AWESOME. I surely recommend the company USDA for home buying.The overall experience was the best,after what I went through with three different institutions.
Mark Henderson is very helpful! Any questions i have he is able to answer, and easy to cooperate with. Very knowledgeable guy! USDA is a very smooth process in my experience.
This guy is the best in the business, very laid back, very knowledgeable, easy to get in contact with, thoroughly explains everything and made my home purchase easy as pie. HIGHLY RECOMMENDED!
I was truly amazed with the ease of the process. Their attention to detail was right on. Jon Hosseinali always kept me informed during the complete process. From the first phone call to closing, they were always available to answer any questions I had . Actually closed 1 week sooner than expected. If you are in the market for a home definitely give them a call.
It's was great talking to Russell Cox he had all the answers to my questions and he guided me how to get myself more on track on getting my family into a home sooner then I expected just gotta get a few things lined up and we should be smooth sailing in 60 days
I TRULY ENJOYED WORKING WITH RUSSELL AND THE REST OF THE STAFF. THEY WERE VERY FRIENDLY AND ANSWERED MY MANY (SOMETIMES DAILY) QUESTIONS PROMPTLY AND COURTESLY. I WOULD RECOMMEND THEM TO ANYONE.
Angelina Hosseinali worked with me on my USDA loan from start to finish. She made sure I had all the correct documents needed for underwriting, and made sure that I wasn't missing anything before we submitted all the paperwork. She answered all my questions within the same day, which was great. Very helpful in guiding me in the right direction when I had questions. I know she put a lot of work into my loan, which I did end up getting approved for. Because of her hard work and commitment to my loan, I now am first time home owner, and she and here team were able to get me to close in just 3 weeks!!
USDA had open up more options for us as we look for a house that we will make a home and be able to start our family.
Everyone I dealt with was really nice however the whole process very little was explained and I just kept getting one fee after another with "oh I'm sorry that should have been explained"... buying my first home was an awful experience.
My husband and I are very pleased with this company. We had no experience with anything concerning buying homes, and this company has helped us from the moment we applied with them. They are very helpful, polite, and are there to answer any questions we have. I have no problems getting in touch with my representative at any time during the day, and he is there to make sure we get the best deal rather than the companies that look out for their company. I definitely do not feel like I am in this process alone, and being first time home buyers it is very hard to find a company that is so helpful as this one. I would recommend this company to everyone, we are very grateful to have chosen such a great company with no hassle involved!
I was so nervous when it came to buying my first home. I had so many questions and was afraid no one would be honest, until I was paired up with Angelina Hosseinali. Angelina was great, anytime I called she was there for me if I got her voicemail She retuned all my calls. I was also paired up with a good Realtor who took the time to listen and understand what I wanted in a home. I found the home I love and got a good deal. Angelina Hosseinali made sure everything was done in a timely and accurate manner, I deeply appreciate that. I am enjoying my home and beautiful yard, your service is highly recommended. Sincerely, Sharon Payton
I TALKED TO THIS GUY TODAY. I AM REALLY IN A PINCH AS FAR AS LIVING ARRANGEMENTS GO. I AM AT A POINT IN MY LIFE WHERE I'M READY TO BUY AND STOP RENTING. THIS MAN IS TRYING TO HELP ME GET INTO A HOME AT A RAPID PACE. ME AND MY CHILDREN DESERVE THIS.
Mark and nadya adames was the two prson i work directly ad the beginigwhen the process was continuwith jonathoni trust himmvery well , he work really good whit us we appreciate allhis help because he work to help us to realize our american dream god bless him ever
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