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Tio Rico Te Ayuda Online Loan Reviews

Company Name: Tio Rico Te Ayuda
Email: [email protected]
Phone: 6023228088
Five Stars: 17
Four Stars: 0
Three Stars: 1
Two Stars: 0
One Star: 4
4.2 
Overall average rating of 4.2 out of 5, and the percentage of positive recommendations 77 %
I literally hate this place i wish u could rate a 0 but unfortunately they wont let you this is a very very over rated place they over charge you for interests and they double what you borrow i borrowed 500 and i had to pay back 1000 every time i made a payment they told me it was going towards my interest only every month my payments builded up it never went down i payed over 300 i and i was still in a hole they recently repo my car then charged me 1300 to get it back i payed for there repo debt they have with the tow company very rude place everyone is very disrespectful I will not recommend this company to noone especially the store on 27th and van buren in the food city parking lot if i can reveiw them 1000 xs it will be the same thing and i would do it over and over again a 500 loan ending up in a 1700 disaster my only happiness is that i will never have to deal with that place ever again
They are always friendly When you walk in. Service is always done very quick.
I had no problem with anything
The young lady that helped me couldn't have been nicer. She new the ins & outs of her job & went to bat for me to get the highest amout for me. She even laughrd at my silly jokes. She made me feel comfortable & all those waiting to see her. It was much easier taking out this loan with her help. That speaks volumes for the compsny. Thank you.
It was easy to get the money I needed.
The staff is friendly, honest and helpful.
The young girl left alone in the office on Camelback Rd. and 27th Avenue in Phoenix names Michelle, I believe, was very unprofessional, rude, and slow. She held non-business conversations with people who came after me and had a bad attitude. I called management in another office to address the issue to no avail. There was no option for zero stars.
I got the loan cause I needed cash fast which is the only thing this place does right. I took a loan with them and signed up with a 203% annual rate installment loan like an idiot. When I wasn't able to pay, they started sending letters to me which is allowed by law, but decided that they would charge me a daily late fee of 10% of what I owed every 10 days and took the annual rate and prorated the rate by 365 days and started charging me that daily. An annual rate is technically only supposed to charge once a year but they said it was in the contract which it isn't. Even a representative from their legal team said I was an idiot and that it was in the contract without even reading. The contract was about to charge off meaning it would be sent to the credit agencies and to the court when they told me that the best thing to do is to sign up to renew the contract. Now they are charging me interest in top of the original interest. Yet to this date, are they able to explain the extra charges I've been charged for which led me to this point. A $300 turns into a $900 with how they "work" with you.
Best title loan company
I went in on Sunday and the gentleman that help me was the absolute best. I didn't have some information with me and he still worked so diligently to still help me! I brought him the info and we finished up my loan so quick and without fail. I was looking for different places to work with me but I will always come back to this company.
Rico was very friendly, professional, and got me in and out in a timley matter. Highly recommend :)
I had a great experience. It was fast and helpful.
I really appreciate the customer service both times my experience with TIO was great !! Today I was here less than a hour and Jorge was great thx
I ran into a problem ut staff helped to approve me
I was having such a bad day and went in to your office,spoke to susana and she made me feel so comfortable and helped Me out. To the best of her ability. We had complications but she everything she could to help me out,from 1-10 i give her a 20 :)
tio Rico payed off my loan at pls, n lowered my payment in half. Louis helped in every way possible. Thank u all.
They are very polite and friendly. I always tell my friends to go to Tio Rico :) Thanks for always helping me out, u guys are the best!
im happy I got money
I was very happy that they were there to help me when I needed some extra help, thank you.
There are so many title/registration loan companies in business right now but if you are shopping for the right one where you'll get quality customer service and honest help, go to Tio Rico. I did and I am glad I did. I have been a customer for over two months now and I am thankful I chose them. The management rocks too!! You'll see. :) Thank you Tio Rico!
I was the first person to arrive at the Tio Rico, the clerk decided to help the other person that cane in 5 minutes after me. He about 40 minutes to help me. They need to be trained in customer service because they need to know how to treat a customer. I did not like the clerk named Michelle. She is really rude, doesn't have customer service skills what so ever. It feels that she hates speaking to customers and hates doing her job. Michelle needs to be fired.
I was a long time customer, I've paid off several loans. However, this time they were unable to approve me. Ridiculously long process to get approved, a ton of paperwork. They are the worst in the business!!! Glad my current loan is almost paid off so I can be done with these pricks!!
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