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RCN Capital Online Loan Reviews

Company Name: RCN Capital
Email: [email protected]
Phone: (860) 432-5858
Five Stars: 51
Four Stars: 14
Three Stars: 1
Two Stars: 1
One Star: 1
4.7 
Overall average rating of 4.7 out of 5, and the percentage of positive recommendations 75 %
I had been shopping around for a lender to get the best rates for some time, when RCN came highly referred to me. I called and spoke with Eileen Mazza, who was extremely helpful! She was on top of things from day one, and kept me posted on the progress of the loan the whole time (even on the weekend)! Their whole staff is very communicative, and I would highly recommend using them. I will definitely be calling them when my next project comes along! Julie
Fast efficient and on time. I plan to do many many more deals With RCN
During the process there were occurrences where documents had to be sent over several times due to a system glitch which delayed the process. However I did feel Eileen went over and beyond to get the deal through and I am very appreciative of her service!
RCN is one of the few companies that I have come across that do what they say they will do, and they will go the extra mile to get it done. I am sure that everyone there is awesome, but I know for a fact that Matt Ferrrigno is AWESOME. It is very rare in this business that you feel like you can count on someone, and Matt has exceeded all expectations.
The team at RCN is highly professional. You can rely on their performance to follow their word. They are organized, well staffed, and highly responsive to our requests. Their processes are well defined. Each team member we interact with is clear on their individual role and is flexible enough to accommodate our specific business needs. RCN is not just a lender to us - it is a trusted business partner. We highly recommend working with them.
Matt Ferrigno was great and stayed on top of everything! He was easy to get in touch with and helped overcome any obstacles.
I'm very happy with the whole experience. The underwriters drove me a little crazy besides from that I'm very happy. Even though the rate is high, I got the property i wanted and will be able ti refi in the future. thanks
For commercial lending situations only, and a good source when regular bank financing is onerous, slow, or unavailable. They're not cheap (non-prime lending isn't), but they'll underwrite and close quickly on properties/borrowers that need cash for rehabilitation. Nobody underwrites everything, but they seem reasonable. Best for "flip" situations. Communication is OK and they'll respond when called, but could be better/more proactive.
I recently completed my first loan with RCN for a property in Florida. There were no major surprises and the terms were not changed during the loan processing. What was told upfront was what I got. A special word of thanks to my loan officer (Chris Dorin) who was friendly, cooperative and responsive to my needs. He had a good understanding of the loan process and was able to explain it clearly. However, the Closing process took a little longer than expected and the Closing department was not very cooperative as experienced by my team. But with Chris and his team's help, we were able to move forward to Close in time.
A few closing hiccups, but underwriting was the star of the show. Thanks,
Quick and easy underwriting. Good rates and low fee's.
Tiffany was amazing through the entire process, and I look forward to doing a deal with RCN Capital again soon.
I'm a broker at getapprovedfunding.com. RCN is one of my best vendors for quick deals in Commercial Real Estate. I want specially mention my Loan officer: Eileen Mazza for efficiency and quick response. Thanks a lot Eileen and your teem!
RCN Capital is a MAJOR factor to my companies success. When a deal/transaction has to get done due to a strict deadline RCN Capital pulls it resources and people to make the financing happen which has proven to be instrumental in my companies accomplishment of it's goals. As a side note but just as inportant is the people working for RCN Capital are consummate professionals and willing to think outside of the box and accommodate me or their clients in anyway possible and RCN commitment to their client not only shows in the funding of the deal but through the duration of the deal always looking and offering new creative ideas to make the deals come together flawlessly and at a moments notice if the situation requires. I could not realize the groth that I have over the past few years without the help and assistance provided by RCN Capital and as a side note what GREAT People to work with to guarantee the project is a success. I couldn't do my projects without them and that says it all.
RCN is my go to lender for my renovations projects. Jeff, Chris, Erica are all awesome pros who get your loans processed and making money.
We talked about what I needed , they helped me come to a good solution , and then they performed. I couldn't of asked for more. I would recommend them to anybody!
Don't ever, i repeat don't ever do business with them. I believe with no doubt that almost all of these nice comments here are fake reviews because i dealt with them and it has been the greatest mistake i ever made. I have never seen where it takes over 4 months to process a refinance because it won't even take up to half of that to process a new purchase with a Traditional bank. Besides, there is still no closing date in sight and they stopped communicating. Lies upon lies they keep telling me about the current stage of the Loan and at some point, they decided they needed to do a second appraisal after 3 months which they asked me to pay for and for which i refused. i wanted a cash out and they told me after over 3 months they can't do cash out but can only finance what is owed...what? are you short on funds? Don't deal with this company if you don't want grief and headaches and more importantly, don't deal with my assigned officers George Ross and Devin Lee. I requested to be assigned other officers but it fell on deaf ears and these people won't pick up calls. They pick up calls and open my files when they feel like it. And why did i wait that long for a refinance? Because they keep telling me i'll close on Friday. They told me that for at least 6 Fridays. And i wrote a review like this before and took it down because they promised to close that Friday too. I guess i was just too trusting while they were only selling false hopes. FYI, My initial closing date was Nov 30th 2018 and i am submitting this review Feb 15th 2019 and still haven't closed on a REFINANCE LOAN. Stay far away as much as you can if you could. UPDATE; Just found out they closed my account. Can't long in to know status. Didn't even get a call about the loan anymore since i gave this review. Says a lot about their transparency.
Your team is so helpful and customer-oriented. I enjoyed working with George Ross, who is very responsive and goes the extra mile to help to resolve issues.
It was the most documented loan I've ever had to submit especially for an relatively easy loan. At times it did not look promising to close in time but they pulled if off in the end with extra work and dedication. I was impressed with the commitment. No delays were experienced.
Eileen Mazza, wow incredible customer service! We had an exact dead line to close and worked thru many issues, even on weekends to see the deal completed. Ms Mazxa is an asset to your company. Regards Wayne J Cadena WJC CHAIN LLC
Martha gets things done fast. This closing was a short sale. She approved the deal same day it was submitted but had to wait for bank to approve buyers end...Then we quickl closed...Buyerf happy , seller happy, lender happy, broker happy...That's how deals are supposed to be...Thank you Martha...
RCN is very trustworthy. They are very willing to trust their clients with the money they lend. I plan on making RCN a lender that I will always have a business relationship with in the future. I would and have recommended them to many people already.
It has been great working with RCN. Very fast and efficient.
We were very pleased with the service and quick response time we received. Kevin Mahder was great to work with and we would definitely do business with RCN again.
Theses guys good hard money lenders. Always return calls. I will use them again when I need this type of financing
i would highly recommend. quick and great customer service.
When I find a resource that can deliver what they promise, well...that makes my life so much easier. Matt Ferrringo is awesome to work with. I have creative ideas and run it by Matt and we figure out a way to get the deal funded. I expect to do a lot of deals this coming year and RCN is going to be my go to lender. I am looking forward to our Correspondent relationship this year.
My loan brooker Matt is reliable, informative, and quick. Using RCN capital have made my house flipping business triple. I absolutely love how fast Ms. Strange has the funds wired into my account.
These guys are the best around and are my go to lenders when I need to close on time. They work hard for their clients and Chris has been an absolute pleasure to work with on every deal. He's always honest, prompt, and gets the deal to close on time within the terms quoted. As an investor this is invaluable. Big shout out to RCN for demonstrating what a HML can and should be and to Chris Dorin for being the man!
We like that RCN does not charge interest on renov loan until it is used and also reimbursement for purchases. This is so helpful to getting the property done. We worked with Eileen who was very helpful and reasonable we would certainly work with her again.
I am currently going through another opportunity and RCN is again my choice to do business with. They provide opportunity where conventional banks would not even give you a chance. Their terms are reasonable and their rates are fare. The terms are straight forward and when you actually do call or email, someone answers my inquires in a timely manner. I would not hesitate in recommending RCN to anyone in the market to invest.
One of the best private lenders that I've dealt with....just closed another deal ! Great customer service and some of the best products for real estate investors. One plus for Jeff Mallas. Thanks, Marius
Love working with RCN! Closed over 10 deals in 2017 and still counting!
My Company has done several deals w/ RCN over the past yrs The team @ RCN keep the process simple & easy. They typically close our loans within one week.
Great, professional team there to guide you every step of the way. Looking forward to establishing a long-term relationship.
I was amazed at the speed and professionalism that this team stepped on board and deliver timely. There was great synergy and they all function in unity to deliver great result for the client. I am thrilled I get to work with them and would want this same team again in the future. A great shout out to Matt Ferrigno, Sara Lewis and Paula Hollister, a terrific team.
This was my first time using a hard money lender, I found them to be the most responsive and worked to make a challenging time schedule happen for me. Others I had started with did not make the cut when they did.
Escrow amount for taxes and insurance was too high.
Jonathan Allan is awesome to work with. Seamless , effortless and always gets it done. Quick to close deals and always on time. I would recommend RCN always. Keep it up there is more to come.. Thanks
Very good service. Eileen and Kim did a great job!
RCN Capital responded and closed our loan in record time! The only minor challenge centered around lapses in communication after the closing had taken place regarding some post closing matters. As a result some things took much longer to get answered than necessary. I would highly recommend this company and I look forward to doing more business with them in the future.
Everyone was professional and knowledgeable and I would highly recommend this company.
We use RCN for the majority of our HML deals and I have to say Chris Dorin is not only on top of it but in control. When we request updates or have unique deals he is always there to help and his knowledge of the competition always surprises us.We look forward to many more deals working with a great company like RCN Bravo RCN this is how the industry needs to be!!! Keep it up
Alan Johnson has been the most professional, reliable, awesome service throughout our properties funding. As real estate investors we have worked with several HML and no one has given us the service we have had with RCN. I am referring RCN to all my network of investors. Thanks again, Gregory Miguel Properties, Inc.
These guys are awesome we have dealt with over 20 different lenders across the nation and these guys are the best. They know what they are doing and get it done fast. We have bought houses in over 20 states with them and have had zero problems. This is now our one stop shop for our capital.
You guys are the best!!
The entire team at RCN had been excellent to deal with from the get go. They were timely, responsive, and straight-forward. I would highly recommend them to anyone in need of reasonable priced access to capital.
Matt was very reliable as he did everything he promised me he would do. That in of itself is newsworthy if you are familiar with the mortgage business! I would not hesitate to refer Matt or RCN Capital to anyone looking to close a commercial real estate transaction with the least amount of stress!
Great service and fast response. Help me step by step .Chris and Kimberly are awesome. Very nice and polite people are so caring.
I needed a loan officer to respond to my emails quickly, let me know exactly what was needed next, guide me through the process so things went smoothly, and help me overcome obstacles. These are the qualities I found with Matt from RCN Capital. Life is all about the details. Accomplishing the loan quickly will really add to my success. Thanks, Matt!
My entire experience was challenging and their lack of who's on first made it hard to navigate. Everything from contracting to insurance policy coverage to getting real numbers to know what I needed to bring to closing was simple hard. The entire back and forth took over 2 months for something that should have taken weeks. There internal processes need MUCH improvement.
The staff is extremely helpful. A bit conservative with their lending, but that is good for their investors. The draw process is fairly straight forward. The east coast team is very responsive. Ms. Strange is outstanding, as are Devin and Jeff.
great responsive staff, always answering questions in a timely manner
My experience with RCN, in particular with Eileen Mazza has been nothing short of phenomenal. Eileen, is very detail oriented, timely, and provides the highest quality of customer service. I am extremely grateful to have as my personal mortgage rep.
Kevin Mahder is a very good representitive. This was a small and drawn out deal. As it was a foreclosure and dealing with Ocwen was horrible. The deal closed Thursday June 12th they are supposedly recording Wed the 18th and paying me after that. Time will tell how much chasing I will have to do get my fee.
RCN has been a great partner over the past year. Their communication and business process is efficient and friendly.
RCN worked well to close the deal. There were some hiccups along the way with my Title Company and RCN's closing office not communicating well, which put a damper on things, but we worked through it. I would add that some of the documentation on activities that would take place after closing(e.g. Draw Requests) could have been provided up front during the closing process so that the more accurate planning could be done before final submittal of all planning.
Hi, I am Celestin. I purchased two properties ( 109 and 111 South Fulton ave ) in Mount Vernon. Nick has helped me through these two purchases. Nick worked me through the procedures and made so easy for me to get these two loans through Rehab Cash Now. He is a very good guys to work you and also available when you need him. I would thank to thank RCN for giving me this opportunity and also for them to work a good guys like Nick into their team. Thanks. Celestin Ngnabeuye
RCN Capital was a good provider, the only issue I really had was additional fees they added even before a year was up. It was part of their agreement, but really seemed excessive when a year hadn't even past yet.
Excellent customer service, rapid response, and overall a great company to work with.
We had a lot of paperwork during the process and closing was over two hours long and still didn't have enough documents completed. There is a lot of funding issues with who signs what when and it's very expensive.
Awesome company to work with. Done about 10 deals with RCN. Will continue to do ALL my deals with them.
Thanks to the perseverance of Matt and the team at RCN we got this deal closed. The biggest issue came from the borrowers title company and once we resolved that the loan went pretty well. It was my first deal with RCN and I learned a lot about your process. I look forward to closing many more in the future.
On my 18 years, I have never seen this happen on a rehab loan - A 24 HOUR UNDERWRITING AND CLOSING TURN AROUND!!!. We submitted a completed package with appraisal on Thursday morning Nov 29th 2018 and we closed AND funded this loan as 85% LTV and 100% rehab the very next day on Friday Nov. 30th 2018 at 1pm. I was also told that the closing only lasted 20 minutes. Truth-be-told, I have used RCN for 4 years, but this closing was a testimony that the company keeps getting better. When I first submitted this loan, I had an instant pricing within minutes and introduction to a team of 3 people to help us navigate the process which was very useful. Eileen was swift, versatile, and always proactive the entire time. It goes without saying they got my next file last week as Loan # 34430 and they are already working on closing it this week. Good job RCN!!!
I had the pleasure of working with Chris Dorin the loan officer and others that i came into contact with at RCN Capital. It doesn't matter if they are not the ones working on the file, they were all absolutely great and very helpful. The process was fast, no unnecessary delays if they can help it, we needed to close quickly because we were on a time crunch and they delivered, I was amazed. Thank you RCN Capital, Chris and everyone, you're really a five star lender.
I am very happy working with Eileen-she makes things so much easier for me and I appreciate that. That is why I extended my business to other states, just because of the confidence I have working with her. Thank you, Eileen and your team for making things happen. You are wonderful!
RCN is a lender that can provide commercial loans in a very short time using a very simple procedure. My experience with them has been just great. After applying for a loan I needed, they reviewed my information, then decided I qualified for the loan and gave it to me very fast and without any complication. That is something that anyone could appreciate when needing a loan seriously.
This was my first experience with a hard money lender her. I found RCN to be fairly responsive and mostly easy to deal with.
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