Overall average rating of 4.8 out of 5, and the percentage of positive recommendations 86 %
Tuesday 14th of November 2017 04:16:00 PM
The agents were awesome!!!!
Thursday 22nd of June 2017 06:21:26 AM
Assistance great assistance in a timely manner
Friday 4th of May 2018 10:40:37 AM
Very helpful with my loan
Tuesday 18th of December 2018 07:40:44 PM
I have been a customer for about 4 years. I have always had a good experience from this company.
Friday 30th of November 2018 06:53:05 PM
Very helpful and very friendly
Tuesday 28th of February 2017 03:29:56 AM
Wonderful amazing people to help you. Polite... I would definitely recommend this company to everybody.
Thursday 10th of May 2018 11:36:08 AM
fast and easy approval, great company!
Tuesday 17th of April 2018 05:01:30 AM
Nice Service and fast
Wednesday 24th of October 2018 02:21:29 AM
Easy fast great
Wednesday 7th of December 2016 02:35:18 PM
The rep was nice and the process was simple and I got my money the next day great company. Thanks
Saturday 14th of July 2018 08:02:51 PM
I am sorry, but I do not recall her name. The lady who helped me was EXCELLENT!! She explained everything and answered my questions when I interrupted her. I did not take the most I could get, which she explained My payments are less than I thought. This is my second time. It was quick and easy. I am pleased with the service I have been receiving.
Wednesday 3rd of August 2016 11:08:26 AM
Very kind and professional in a time of need.
Wednesday 12th of September 2018 11:00:37 PM
There were no problem about borrowing money
Thursday 18th of May 2017 03:35:42 AM
Being in a bind with one family member who passed and another in the hospital they were kind, quick to respond, and efficient. The person who called was exceptionally caring and ensured funding the same day. Superb customer service.
Wednesday 1st of March 2017 11:33:41 AM
Moutain Summit is true and committed to their customers and I thank God that I choose Mountain summits to borrow money from thank you guys again Happy New Years
Thursday 7th of June 2018 10:40:23 PM
This financial company is acceptional. I haven't been more satisfied. Just make sure you get all the details you need to access more money if you have an outstanding balance. That will help with amount available to use.
Thursday 30th of March 2017 06:34:18 AM
Very good loan company helped me out with no problem
Sunday 21st of January 2018 04:26:43 AM
They were very helpful and the process was extremely easy.
Saturday 6th of August 2016 09:28:34 AM
This company is great!!. Easy to work with and getting approved for small loans.you don't have to send them your bank statement which I don't like doing for my personal safety. The only down fall about the company is they charge a lot if you payoff your loan before your first payment and after your first payment is made..they should use half your first payment to the loan..
Thursday 6th of October 2016 05:13:33 PM
Hi i had a great ex.
Wednesday 30th of January 2019 03:44:28 AM
Always a simple, straightforward transaction with clear terms
Sunday 29th of January 2017 07:28:07 PM
Very helpful and very easy to work with.
Thursday 25th of August 2016 11:32:00 AM
This loan expensive but everything was discussed and disclosed Customer service was great
Wednesday 28th of March 2018 02:42:59 PM
The representatives are very helpful and very knowledgeable of the company's policies. The questions I had were answered in a very professional manner which lead me to continue my affiliation with the company.
Saturday 5th of August 2017 04:55:41 PM
Thank You! Very nice customer service, very kind & friendly. No hassle,received my loan true to date. I will continue to do business with them.
Tuesday 20th of November 2018 12:08:16 AM
Thanks for being there when I needed you
Saturday 19th of November 2016 04:35:29 AM
Wednesday 9th of May 2018 10:40:59 PM
Professional, helpful and quick payments
Sunday 1st of October 2017 09:27:46 AM
Excellent very easy to work with.
Wednesday 6th of February 2019 10:25:20 PM
Awesome smooth process..Hugs
Tuesday 22nd of May 2018 11:24:15 PM
Wednesday 13th of June 2018 08:41:31 AM
Very helpful and friendly customer service
Tuesday 19th of June 2018 05:19:41 AM
yes thank you so much for quick reply on giving me a Christmas bonus loan to help with bills and Christmas thank you very much regards to Ricky a Thompson
Friday 23rd of December 2016 10:28:10 AM
Always great service and up front with fees!
Thursday 23rd of March 2017 06:08:24 PM
It easy and fast to get approved. Really helped with some emergencies I was dealing with. Thank you so much, mountain summit financial!!
Tuesday 8th of November 2016 04:46:59 AM
Excellent!!! I would recommend this service to anyone.
Wednesday 12th of April 2017 04:06:59 AM
I thank Mountain Summit for your quick response to my needs, and also your wonderful representatives who were so kind and helpful. I recommend Mountain Summit to anyone who has the need! I will also use you again if the need arises. Thank you, Nancy
Tuesday 28th of March 2017 04:30:07 AM
quick and friendly process. thankyou.
Wednesday 4th of January 2017 12:53:59 AM
The process was easy and the reps were nice
Tuesday 25th of October 2016 11:30:05 AM
Highly recommend this company
Sunday 28th of May 2017 09:07:56 AM
They did everything they said they would, with the exception of the amount I was prequalified for, turned out not to be so - I kind of felt like that part was kind of a bait & Switch and left me short of my goal, but everything else about it was very efficient.
Sunday 25th of June 2017 02:53:15 AM
Very nice and wonderful service
Wednesday 21st of September 2016 02:22:31 PM
Excellent services and fast approval
Monday 26th of September 2016 06:49:05 AM
Reliable, trustworthy and great at giving deals when you have been a customer before
Thursday 4th of January 2018 08:36:00 PM
Great Customer Service Experience
Friday 23rd of September 2016 01:04:37 AM
Wonderful and understanding representatives, Couldn't ask for better service and was very knowledgeable.
Thursday 27th of September 2018 09:21:05 AM
Very professional customer service reps great service will recommend this Mountain Summit Financle to family and friends..
Monday 13th of March 2017 11:25:11 PM
Very friendly and quickly responsive
Sunday 11th of November 2018 12:36:00 AM
They are always friendly and fast
Sunday 3rd of December 2017 12:35:23 PM
Quick and simple thank you
Saturday 13th of August 2016 01:14:00 AM
The issue was resolved quickly Thank you
Monday 12th of March 2018 11:53:55 AM
amWas able to get my loan the same day, and the associates, walk me through the entire application
Wednesday 9th of January 2019 06:02:25 PM
Great, every representative is always super nice and helpful.
Sunday 15th of April 2018 08:07:09 PM
Always professional and helpful!
Tuesday 25th of September 2018 11:52:52 PM
The process was easy, and customer service reps are helpful and friendly, good experience.
Monday 31st of December 2018 09:49:33 AM
It was easy to apply and a quick response.
Monday 7th of January 2019 05:41:25 AM
This company came through when I needed them,and they are very professional.
Tuesday 11th of December 2018 08:55:22 PM
Very easy service to use. The money was in my account right away for the loan I took out. Customer service was very helpful and the whole process was so fast!
Saturday 26th of August 2017 10:00:28 PM
yes I would recommend them.
Thursday 6th of September 2018 01:08:54 PM
The process was smooth and payment plan and options were clear. Mountain Summit helped me out when I was in a pinch. Thankful and appreciative.
Sunday 16th of July 2017 12:17:23 PM
Excellent Customer Service! Extremely Helpful.
Sunday 26th of February 2017 04:40:53 PM
Processing time was quick, however the repayment schedule is very steep and short. I borrowed the money because I was in a bind, the repayment amount and schedule will continue the financial hardship.
Friday 27th of July 2018 01:14:56 PM
Person was great help
Saturday 9th of June 2018 07:51:40 AM
It was a quick and easy process got my money the next business day.
Sunday 15th of October 2017 02:45:10 AM
Thus far, being that I'm a new customer, I found your representative to be polite, informative, willing to answer questions and they conducted themselves as customer service representative
Sunday 19th of August 2018 01:11:15 PM
They are great. The staff always works, I have only refinanced my loan once but staff is always pleasant.
Thursday 8th of June 2017 10:16:30 PM
Easy and pleasant experience!
Monday 22nd of May 2017 01:27:02 AM
I was very easy not complicated at all
Saturday 14th of October 2017 07:54:13 PM
Very fast and helpful in the sign up process.
Friday 24th of March 2017 03:14:20 AM
Very friendly and easy to work with
Sunday 19th of March 2017 11:11:49 PM
very efficient and had many options and knowledgable
Sunday 26th of November 2017 07:55:38 AM
Representative was very thorough and pleasant.
Sunday 4th of November 2018 03:23:21 AM
So far so good. April was pleasant, professional and easy to work with.
Friday 29th of July 2016 07:45:35 AM
Was quick and painles
Thursday 19th of July 2018 01:41:26 AM
Seamless process, kind customer service, quick and simple!
Tuesday 14th of November 2017 09:00:13 AM
i have allways had a cs agent who was very polite and knowledgeble and i felt like they really under stood my fininical situation and helped me to get the best possible loan available to fit my needs and thats what keeps me comeing back you guys really rock
Sunday 11th of September 2016 08:17:12 PM
being a usual customer, when i have to use their services it always is a fast and easy process. Never have any set-back or delays, ready to answer any questions i have during and after the process.
Saturday 30th of September 2017 01:59:13 AM
Like this loan company
Wednesday 8th of November 2017 12:32:59 AM
Customer service could not be better! The help and information is top notch! I wish the payments could be a little less but will figure it out. Great company to work with otherwise!
Sunday 18th of February 2018 05:24:14 AM
great team, fast action
Friday 20th of April 2018 10:17:31 PM
Quick and easy. I was approved fast.
Monday 16th of January 2017 03:14:55 AM
I'd be happier with a little lower interest, but everyone that I always talk to is very accommodating and friendly.
Tuesday 13th of June 2017 12:49:01 AM
My experience with Mountain Summit Financial was great I would highly recommend them to my family and friends.
Sunday 3rd of February 2019 03:12:14 PM
With this company their is a light at the end of the tunnel! Not like others such as Advanced Financial. The more you pay the more you seem to owe!
Tuesday 2nd of October 2018 05:50:51 AM
i have called twice and spent endless hours in front of my laptop. all I want to know is how I change banks and I still have nothing.
Thursday 2nd of March 2017 11:57:38 PM
I just joined and glad I did very friendly and helpful and courteous and answered any questions I may have
Thursday 15th of November 2018 04:50:43 AM
Really easy to work with
Tuesday 25th of October 2016 12:31:49 PM
I love mountain. Summits easy fast friendly
Monday 10th of September 2018 06:07:29 PM
even though i am a returning customer, still have to go through the phone process by giving out the ssn, bank information , dob, etc.... waste of my time especially during my working hours.
Friday 24th of November 2017 03:45:03 AM
very helpful and understandable.
Tuesday 21st of February 2017 01:25:49 PM
Very fast on deposit! Great experience
Saturday 26th of May 2018 11:22:25 AM
Very fast with depositing money into your bank account
Saturday 15th of October 2016 10:51:26 AM
Always fast service and I like the reward levels
Wednesday 31st of May 2017 01:33:15 AM
MSF was extremely helpful when I needed funds - and there was 100% transparency. Every payment and fee is upfront and available to you from the beginning and the process is quick and easy.
Saturday 23rd of July 2016 01:45:19 PM
They are always very courteous and professional. Best part is at a small fee you have the option to have it wired same day.
Friday 3rd of March 2017 09:59:54 PM
Easy application,smooth verification of identity, quick deposit into my checking account. Would use again in the future.