Monday 1st of August 2016 05:19:19 AM
I had a payday advance from Magnum cash advance. They withdraw the payments from my bank account. But due to unauthorized activity in my bank account, I had to close the account. I called Magnum and explained what happened and at that point, they were very understanding and said we would resume payments next pay period. Several days later, I got a call from them, stating they have tried many times to contact me by phone and or e-mail and I failed to respond. (they never contacted me except for one time and I called them right back.)They stated I failed to make my payments, I said I already made arrangements with one of their reps. Of course. they have no record of this phone call and spoke to me like I was lying. After many conversations, I faxed to them my phone records, showing I contacted them and that phone call lasted 10 minutes. And asked them to please give this information to the manager as payment arrangements have been made. Well, I just looked at my account online and they turned me over to a collection agency called NSB. Shame on these people. These loans should be against the law, they are set up to make you fail. And that is a real shame. They are going to have a huge negative impact on my credit for something I had no control.