Saturday 24th of November 2018 12:24:49 AM
Getting ahold of someone was at times difficult, you have to wait until they call you back or hold for half an hour only to be disconnected. Also, while the reps are friendly, some are also not very knowledgable about details, such as: "no interest if you pay off your loan in 6 months". OK so my question was: What if I pay it off in for example month 7, does the interest I have to pay go retroactive? Some said no, one double checked, and indeed, yes it does. Glad I asked. Also, the loan under writer was also a bit unclear yet got it done and friendly. If you know what questions to ask and can deal with slow communication, they ultimately get the job done.