Saturday 1st of April 2017 07:41:29 AM
Both Christian and Rina at Prospect Mortgage were beyond fantastic. From the very beginning They treated me as a person and not " just a number". I was not that "easy slam dunk case". I had flaws on my credit report and there were some questionable issues. Prospect Mortgage were the first ones who even cared enough to ask me what my circumstances were that caused these red flags, and not just assume from the get go, that I was a "waste of time" due to some issues that kept me from receiving a pre-approval from another mortgage company. Even after I received a pre approval, Prospect Mortgage was working with me as I was getting all the paperwork needed. During that time, there would be issues that came up where Rina would need either more explanation or more information. A few of those times I was getting very nervous especially as my closing date was getting closer and closer, and to me, it looked as if something was going to either delay the process or possibly cancel the approval. Rina seemed as if she felt my feelings and nervousness and always put herself in my shoes and made me feel confident that things would go as planned. You see, My life took a 180 degree turn a few years back and I made the decision a year ago to get out of that bad situation, leave home taking absolutely nothing with me except the clothes on my back, and start over on my own. During that year as I began "my new life", one of my goals was to completely take 100% control of my credit and forever keep it as ONLY my responsibility. I was able to not only have almost perfect credit in that 12 month period, I was also able to save enough money for a down payment on my new home. Until Prospect Mortgage, no other mortgage company even asked me, what was clear as day, " How, why, and what" caused such a positive difference in my credit history and my credit score within the last 12 months. I could never thank Christian, Rina and everyone behind the scenes at Prospect Mortgage enough for "not being like everyone else" by giving me the respect to at least look, see, ask and CARE!!!! Thank you again Prospect Mortgage!! I will continually make sure that I promote your company and refer anyone I know who may be now or in the future looking for a home mortgage!!