Overall average rating of 4.6 out of 5, and the percentage of positive recommendations 81 %
Friday 16th of March 2018 03:15:07 PM
Golden Valley Lending helped when I needed it the most.
Monday 24th of September 2018 11:34:12 AM
Dont like that l have to fill out new applications
Tuesday 4th of September 2018 05:56:42 PM
Great and simple staff
Saturday 5th of August 2017 12:49:03 PM
We are so grateful for your services!!!
Saturday 30th of July 2016 04:16:29 PM
Easy to work with though very high interest rate
Saturday 27th of January 2018 03:13:43 AM
Its excellent,i would recommend your services!
Tuesday 18th of September 2018 04:56:35 PM
Excellent , Professional People who LISTEN Pat Brown
Thursday 22nd of June 2017 08:32:43 PM
I would recommend this company. Thank you for being there for me.
Tuesday 13th of November 2018 12:58:16 AM
Very courteous and fast service, I called to resolve and immediate unexpected situation and that's what I was able to do,,,,,
Monday 27th of November 2017 05:00:22 PM
Golden Valley Lending was great to work with, they patiently waited to see if I received the documentation. This customer service is superior.
Thursday 13th of July 2017 07:43:07 PM
Very pleasant to do business with. Customer service was phenomenal!
Thursday 17th of January 2019 09:00:20 PM
Decent service, although all she did was read from the script. When I asked her a question, she stumbled to answer.
Monday 7th of January 2019 08:22:53 AM
Easy to apply and quick approval!
Tuesday 17th of July 2018 06:03:47 PM
Rates are ridiculous
Tuesday 28th of February 2017 02:53:01 PM
Got the money fast same day 5 stars
Wednesday 19th of April 2017 09:53:20 PM
Staff is always helpful and respectful. Golden Valley gives people like me a chance when things come up that require additional financial support.
Friday 15th of December 2017 10:50:08 PM
Very nice and kind thank you!
Thursday 29th of December 2016 02:04:33 PM
Quickness and ease of transaction and customer servoce
Monday 2nd of July 2018 11:08:09 AM
It was fast and easy.. All were excellent and I thank you for helping me in a time of need.. Will use again if need be..
Sunday 25th of November 2018 08:41:04 AM
I called yesterday and within mins I was approve!!! Money in my account this morning!!!
Sunday 25th of June 2017 12:54:52 AM
I received the money quickly, the application process went smoothly and when I changed my mind due to the large amount of the bi-weekly payments, they cancelled my contract immediately.
Monday 3rd of December 2018 04:46:38 AM
Initially...l felt the rates were too high for such a short term loan however after the third one the rate improved and enough time was allowed for repayment to be made in one lump sum!!! The process is quick and easy and the representatives are very nice.
Monday 7th of May 2018 09:35:01 PM
Easy application process, super fast approval, super fast deposit!
Monday 2nd of July 2018 04:07:28 PM
So far the customer service was great.....approval and deposit was fast. When loan is all said and done and paid off..... I'll have a final review
Friday 3rd of February 2017 10:17:43 AM
They were very polite and informative and I would recommend them to anyone!
Tuesday 13th of November 2018 08:00:45 PM
The process was so simple, very quick.
Wednesday 19th of July 2017 08:50:19 AM
Customer Service was very helpful and answered all my questions. Fast approval and setting up payment plan.Thank you for helping me when needed.
Wednesday 25th of July 2018 06:34:20 PM
It's great to know there is a lending institution that can help you have borrowing power even when your credit is not as great as your need. I appreciate Golden Valley!
Friday 28th of October 2016 01:09:04 AM
They are always to help when I am in need.
Wednesday 28th of September 2016 04:22:14 AM
The customer service rep was very informative, helpful and friendly.
Tuesday 27th of September 2016 02:09:32 AM
I have been very happy with Golden Valley. They helped me when I needed it the most and the process was easy.
Saturday 6th of January 2018 06:56:16 AM
UPDATE!!!!! --- Yes I was unhappy the last time I used Golden Valley Lending. I was so upset I even refused to contact them about my disappointment. However, THEY contacted me. I was treated with incredible respect and care. Everything that could have been fixed was fixed and they apologized repeatedly. Mistakes happen. I should have been focused on the fact that every other time I worked with them it was a good experience and that this was the exception, but I was too emotional. They did everything I could have asked and most importantly they made me feel valued. I will continue using Golden Valley Lending and recommend them to everyone needing assistance. After getting and paying back 4 loans, I returned for a fifth. Suddenly I was charged more and given less time to repay. I was told that somehow ALL of my other loans were under "promotional terms." Next I agreed to pay an extra 20 dollars to receive the money same day since it was Friday and the money would be needed over the weekend. However, the money was never received and now I assume I have to wait until Monday or Tuesday to have access to the money. The first representative I talked to on the phone kept snapping at me and made me feel like a loser for using their services and that I should be thankful for whatever I can get. I had to call back and process the loan with a second representative. Golden Valley literally let me down in every possible way that they could have. They treated me like trash, ruined my entire weekend and took 20 dollars for a service they didn't perform.
Tuesday 16th of May 2017 12:29:14 PM
You called me, I was thinking about it to rid myself of a few smaller bills and there you were. Thank you very much.
Wednesday 25th of April 2018 04:57:17 PM
Fast. Efficient. Professional. Thank you
Friday 3rd of August 2018 06:53:28 AM
The customer service is very good, everyone is helpful. I would not have any problem tell my friends and family to call when needing a loan.
Tuesday 14th of February 2017 12:48:05 AM
Excellent customer service, very polite and reasonable. I will recommend Golden Valley Lending to my friends.
Thursday 28th of July 2016 06:56:07 AM
It was a pleasure to do business with this company. Friendly, fast and courteous.
Monday 17th of December 2018 04:46:09 AM
Great People to work with!
Thursday 8th of March 2018 12:10:24 PM
I would recommend this company to all to needs a loan.
Tuesday 25th of July 2017 08:35:14 PM
I honestly was not expecting to be approved for a loan with a payment plan with a credit score below 500. It’s such a financial relief to be able to consolidate my bills, and have just this one payment over time instead of payday loans! Highly recommend!
Friday 29th of December 2017 10:04:07 PM
Excellent and quick service. Process was no more than a few minutes
Saturday 24th of December 2016 08:20:20 AM
I always have a great experience in dealing with this company and the customer service team. Everyone is helpful, friendly and acts quickly.
Sunday 3rd of December 2017 07:22:26 AM
Great customer service, fast payment, easy to use and again really quick!
Saturday 13th of May 2017 10:24:23 PM
Great experience helpful and everything else
Saturday 19th of January 2019 03:57:32 PM
So helpful! And thankful for approval and quick service for Christmas relief.
Thursday 16th of November 2017 08:15:58 PM
Personnel was very nice and helpful
Saturday 29th of October 2016 05:00:22 AM
Awesome customer support, fast, quick and easy.
Tuesday 4th of October 2016 12:47:22 AM
I have always had good experiences when dealing with Golden Valley Lending people are very polite and accommodating
Wednesday 16th of January 2019 08:20:42 PM
Very happy. And satisfy whit the. Help. Golden valley. Offere
Friday 18th of May 2018 08:26:47 PM
they are great to work with
Saturday 5th of August 2017 05:16:31 PM
When I realized I needed to use the services of a loan again and after checking with a couple of other companies like yours and finding out that they would charge almost double the interest for a double pay back then what you were charging I decided to come back to you. I had used your services before and had no problems what so ever. Also I like the fact that you have the declining payment amounts and that makes it really helpful with budgeting for other bills. Thank You for your service and extremely helpful customer service and the easy use on-line service. Respectfully JoEllyn Reinertson
Tuesday 10th of January 2017 09:27:28 AM
Customer service is great the process is quick to get approve
Sunday 20th of November 2016 07:50:40 PM
They were very misleading on the repayment amount
Thursday 1st of November 2018 08:30:06 PM
The process is very easy. My information is verified within minutes and an agent calls within seconds unless it is outside of business hours.
Friday 24th of November 2017 11:55:21 PM
Excellent customer service; fast and convenient loan process.
Tuesday 13th of December 2016 01:05:10 PM
Very easy to process the loan. And got quick response. For quick cash I do recommend. With applying and approval, the funds were in my bank account in just a little over 24 hours.
Wednesday 30th of January 2019 12:58:27 AM
Very quick and personable
Wednesday 21st of September 2016 01:52:56 PM
This is my third time using Golden Valley Lending and customer service is honest and trustworthy.
Tuesday 12th of March 2019 02:06:58 AM
always there to help....
Tuesday 21st of March 2017 09:51:20 PM
Helpful and good customer service
Thursday 10th of January 2019 11:55:41 AM
Golden Valley Lending has been a true Blessing to me, when I needed money I had no problem receiving it. When i wanted to refinance my loan they was there for that too.
Tuesday 24th of October 2017 08:05:47 AM
Easy process and representatives are very helpful
Monday 19th of February 2018 03:12:03 PM
Golden Valley really went above and beyond to help me in order to make an already difficult financial situation better. They extended my first due date out a few weeks and discounted my first payment by 1/2! I truly appreciated that - especially so close to the holidays.
Thursday 27th of September 2018 02:19:15 PM
Very friendly, knowledgeable, professional and darn right kid andd
Sunday 24th of December 2017 05:00:07 AM
Amazing customer service and very speedy turnover decision on loan. I am a repeat customer and feel very confident with the service provided to me.
Tuesday 27th of December 2016 10:55:19 AM
Money did come on the next day. Thanks
Saturday 21st of July 2018 05:17:25 AM
The ladies were very helpful and polite
Saturday 1st of October 2016 11:45:36 AM
The representative was helpful and fast, answered all my questions and assisted me to obtain fast sane day funding.
Saturday 20th of October 2018 05:54:08 AM
I certainly can say this! I RARELY ever give any business, or people 5-Star Ratings. Golden Valley Lending, y'all are now part of the very few that most certainly have, & certainly deserve it! 5 Stars Everyone! FIVE!!! From the easy application, the application verification lady, & then the Amazing lady that spoke with me to get everything finalized, I was shocked in the most positive way in this World! Very Nice, Courtious, Friendly, Well Trained, & Very Professional People I spoke with! Absolutely Amazing!!! When I get my loan payed off, I would NEVER go to any other company in the world to get help except for the Great Golden Valley Lending Company! Y'all were the Best of the Best I've ever dealt with in my life! I'll say that another Million Times as well! Thanks for Everything that y'all did with & for me!!! God's Blessings to All Y'all!!!
Monday 5th of June 2017 03:25:59 PM
Everyone at Golden Valley Lendng is always very polite, friendly, and knowledgeable. They genuinely care about customer service and making the customer feel appreciated. Keep up the great work!
Friday 21st of July 2017 02:59:10 PM
Great customer service and I appreciate the approval. However, be prepared to pay a hefty finance charge if you are unable to pay off your loan early. I am a repeat customer and recommend this company if you're in a pinch and have the ability to repay quickly. I would make one suggestion, there should be a "Loyalty" customer discount for repeat customers who are current and/or paid in full. Perhaps a tiered platform where a 5, 10 or 15 percent discount could be applied.
Saturday 21st of April 2018 02:25:38 AM
Very friendly customer service and always there for me when I need help financially.
Saturday 6th of May 2017 01:04:09 AM
Highly recommend . Best tribal lending. Easy to deal same day deposit for very little cost. Payment schedule is great and pay off with no penalty is a plus!!
Tuesday 27th of December 2016 01:23:49 PM
She was able to answer my questions and she was professional with her work.
Thursday 18th of January 2018 12:22:01 AM
Very easy to deal with and quick response
Wednesday 28th of November 2018 12:29:11 PM
I do no like it that it most often takes 2 days to get funded and I am charged for 2 days of interest at the same time.
Thursday 12th of July 2018 02:17:42 AM
The process is very quick and painless. I love golden valley lending whenever I’m in a crunch. Will continue to recomend
Thursday 23rd of November 2017 04:57:12 AM
When I was going through a tough time, they were there to help. I would recommend this company to anyone
Monday 5th of September 2016 04:35:14 AM
The service was excellent! Magnificent Customer Service, too! I highly recommend Golden Valley Lending to my family and friends!
Wednesday 3rd of August 2016 05:08:55 AM
Friendly rep, answered all questions
Thursday 20th of December 2018 08:33:50 AM
No hustle no matter how expensive is the loan but it worth dealing with this company
Thursday 16th of August 2018 08:34:05 AM
Very good treatment. They were very helpful
Wednesday 15th of November 2017 06:35:22 PM
Always pleasant and helpful with good communication and understanding
Friday 30th of September 2016 06:10:12 AM
Exceptional staff. Very friendly!
Monday 24th of September 2018 09:30:29 AM
Pay Back fast and you will be fine. Go get 2nd job though. Lifesaver in a pinch.
Wednesday 14th of November 2018 03:11:55 PM
Golden Valley Lending has always been there for me
Sunday 9th of September 2018 03:52:05 PM
Interest rate is astronomical. Even though I was approved for a small loan, they had the banking information wrong.
Thursday 27th of July 2017 07:23:14 AM
It is easy. My money was in my bank immediately ❤️
Wednesday 24th of August 2016 04:14:35 AM
Everyone was very help and knowledgeable to get me through the loan application process smoothly. Thank you!
Sunday 2nd of April 2017 11:49:36 PM
Golden Valley Lending was quick and the person who helped me was awesome and explained everything to me.
Tuesday 24th of April 2018 05:26:20 AM
I was very emotional regarding my situation. Sarma reassured me that life happens and we all have these times in our lives. I felt like a failure because I fell behind due to an illness. Sarma helped me lessen the anxiety and helped me work out a plan for repayment.
Sunday 7th of October 2018 08:26:00 PM
Good fast i will do again great help
Friday 22nd of February 2019 06:58:46 PM
Quick, easy, and professional ! My funds was in my account the next morning.
Thursday 8th of September 2016 05:45:15 AM
Fast loan process, great customer service
Thursday 15th of September 2016 12:29:30 PM
I had a problem yesterday & today a supervisor help me with no problems
Thursday 28th of September 2017 06:03:12 PM
I'm always satisfied with my association to GV.
Friday 12th of January 2018 09:50:14 AM
Fast and easy and they work with my payments
Thursday 15th of December 2016 06:41:06 PM
Helpful nice to work with
Tuesday 17th of January 2017 10:26:22 PM
The representative was very friendly and professional. She went through all of my questions and then walked me through my e-signing of the loan.
Tuesday 6th of June 2017 04:59:25 AM
They called me in the morning and told them no. then I sat and reviewed my paperwork and called them back that afternoon and got an increase. They were very helpful. I really liked that.