Thursday 16th of November 2017 07:27:40 AM
So my husband and I used this company to refinance our condo using the VA loan that they offer. Our representative, who took a big nasty dump in our bathroom btw(RIP), had let us know that in addition to lower monthly payments, the first two months we would not have to make payments. Cool, we filled out the direct deposit forms, so we wouldn't have to worry about late payments, etc. Thought everything was grand, until three months later we received a notice that our first two months had not been paid, and they were going to foreclose our condo. LOL WHAT? The first payment date listed on our contract was the first day our direct deposit was supposed to go through. So (1) Why did they charge us two months before the start payment date on our contract (2) Since we filled out direct deposit forms then the first two months would've/should've been taken out of our bank account anyway. Right? Wrong. Apparently they don't have direct deposit. So we gave our bank info to a women (Who feels comfortable enough to go number 2 in someones house she doesn't even know) to do what with then, wipe her BH? I digress, the excuse they gave for having to pay the first two months despite the start payment date on our contract was this, "You still have to pay the first two months, it's considered a period of time for you to settle into the loan." Settle. into. the. loan. Like its a GD chair. Let me settle into this loan because I'm just not ready to pay for it now, I'd rather it get backed up for months. Then pay it. SEND HELP SOS. We're still in the process of getting this sorted, but in the mean time I felt compelled to share how horrible this company is. Do Not. I repeat, Do Not use this company for anything, especially not if you're a veteran. Granted we should've read reviews and done more research but hindsight is 20/20.