Saturday 30th of September 2017 06:54:33 AM
This is a review based on my first couple of months in dealing with Americor. Although things could change, I have no reason to believe they will. First and foremost, I was treated with RESPECT, not only from my first contact (sales) to later (support). I have asked hundreds of questions, and I have received full, complete, transparent, non-evasive answers to each and every one. Even when my questions could perhaps be seen as delving into proprietary information, the people I dealt with were open, not circumspect. When a question I asked couldn't be answered directly because no one knew the answer given the nature of negotiations, I felt I was given a straightforward and reasonable response. The TONE of the several people I've dealt with was one of competence - each person seemed to me to be uncommonly knowledgeable about the service and EMPOWERED to help me understand my options. They did not leave it to me to ask the right questions from ignorance - they supplied helpful information and recommendations. When I read the critical reviews that a minority have left in this space, it makes me scratch my head in wonder. People come to Americor for many reasons, but what they all seek is honest, no-nonsense options. Americor has, to this point, provided me with an option that I looked at very carefully, and studied for quite some time. It made sense for ME. For others, it might not be the right solution. But to label them "thieves" as one commentator here did seems petty, vindictive and ignorant. People who come to a company like this for help are not stupid. And every person I have come across at this company has treated me as though they understand that. If one takes that time to examine their process, they will find that, like any good and successful business, they are making a legitimate profit by providing a legitimate service. But I feel there's a little more to it than that. I think they have found a way to make money and also help people, and to solve a very widespread social problem. I don't begrudge them a profit. On the contrary, I wish I had thought of the idea. Now, as I say, things can change. But take a look at what Americor's EMPLOYEES have to say about the company online. A company that treats its employees well is a company that understands what it takes to keep customers happy. If there's a disgruntled former employee of Americor out there, I have yet to see any evidence of it. This relationship you make with this company - it is a two-way street. If you think it's ALL about YOU, it may be a sign that you need to rethink how to manage your life and your finances. Americor has a solution that is honest and absolutely clear to anyone willing to read, listen, and ask questions. If you can't do that much, it's unlikely anybody can help you.