Sunday 14th of October 2018 06:09:29 AM
It was extremely hard to cash the check that was sent to me in the mail. I had to verify a code before I could cash it. There was a number you had to call to get the code, and each time I would call I would be placed on an extremely long hold. Several times, I asked to be called back so I wouldn't have to wait in line, but no one ever called. Finally, I got the check cashed. When my first payment came due, I informed the representative that my pay day was coming up that week and she really hounded me about the payment. She even said well you need to pay two payments if this is how it's going to be because you do not need to be late on this loan. Sometimes it's not what you say, it's how you say it. I work in collections and I would never use the tone of voice that she used with me and made me feel horrible about being late. As soon as I get my taxes I am paying this loan off and asking them to put me on a Non-solicitation list. I will struggle before I ask them for help again.