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Advance America Online Loan Reviews

Company Name: Advance America
Email: [email protected]
Phone: 844-562-6480
Five Stars: 6063
Four Stars: 427
Three Stars: 145
Two Stars: 88
One Star: 162
4.8 
Overall average rating of 4.8 out of 5, and the percentage of positive recommendations 88 %
Today's experience was a little better, from a person to person aspect; however the staff could be a little more friendly looking when greeting and not looking as if the whole world is against them. I'm not against you guys so cheer up and smile. Much LOVE...
Fast process. All online and so convenient. Was approved in just a few minutes and funded that same night. Couldn't ask for better.
Great service! Walked in and all my paperwork was ready to go!
The employee at this particular location is the best. Always kind and polite.
Always a pleasure doing business with the friendly staff in Owosso Michigan. Thanks
I thought the employee was very professional. My transaction went quick and he was very efficient. My past paperwork was easy to find and there were no questions or hesitations on my previous loan. This is how I like to get a loan. By responsible and knowledgeable people.
Awesome! Did everything online and got approved online. Didn’t have to call.
Very friendly and easy. Using this service helped me and my family a lot. We needed a quick solution and quick cash.
Easy. Online. Experience.
sent the loan to the wrong bank
They did everything quick and professional. Will use again,and recommend to others.
Great people and service!
Awesome service!!!!!!!!!
Horrible experience point blank period!! Every part of dealing with this company. Don't waste a gigabyte by sending me emails or surveys!
Good experience as always!
very pleased with the way my issue was resolved
I would tell anyone if they need to get cash Advance is the best place to go the people are friendly and if you have a question they will try to get an answer for you.I have nothing but good to say about Advance.
All employees are very nice do not have to wait long and the manager is always willing to help, good job.
Always fast and pleasant service. Please tell Becky and staff thank you
nice people too do business with 5 stars
Super friendly and great customer service . Will definatly recommend !
Always very friendly and courteous!
Very friendly service thank you so much
Great ladies working there. Very welcomed nice clean place. Easy to get things done. Makes you feel like home.
Very good customer service when I called. The whole thing took less than 15 min. I am very pleased and if I should need the service in the future, I won't hesitate. Exceptional service and follow through for a company in this time and age.
As always,,,perfect I would and do recommend Advance America to anyone that needs your services,,,I trust them and I assure others they also can trust
They were very professional, made my experience quickly . They were great
Best service ever This is first time I've experience the quickest and effecient service ever.
Excellent job couldn’t have went any better awesome lady
Outstanding, amazing customer service. Very helpful. Very understanding and willing to work with you. Never had better service at a loaning company before. Definitely tell friends and family to go there. The ladies that work there remember me every time I go in and make me feel like I am important to them. Again impossible to find better customer service anywhere at any business.
The online experience has been Awesome!!!
Amanda was extremely help5
Great team st the riverside location!
The process was quick and easy. I received the money the next business day!
The Manager of that location always soo friendly and profesional,,always have a smile for the customers,,I been a customer for 3yrs.. Very happy with the service..
The process and experience is Amazing by far the most easiest and well-mannered payday loan I ever did. and also the woman who was assisting me I could tell that she was a new employee and she did amazing.
Got me out of a jam, last minute. Applied around 5 a.m. , saw a direct deposit in hours
Excellent fast and efficient.
Nia and her partner were very cordial and polite and efficient. Superb customer service and much better rates that Ace Cash...
The store is clean and visible. The employees are professional and kind. The process is quick and easy and the bottle water is good.
I'm so glad for Advance America - they are great, good customer service - no EXCELLENT Customer Service which makes you feel comfortable and you don't have guilty feelings. I'm glad that they are there for me and counless others.
Good costumer service
Very professional and friendly.
Staff is helpful and courteous.
Always great service!
Great place, great people who care about helping folks.
Only one staff member on duty during very busy time of day. She didn't move very fast either
Super friendly and nice everybody super helpful staff
It was not good enough for me.
Don't Trust Online Payment Amounts I modeled an installment loan a number of different ways two weeks ago, consulted with my wife, and decided on what we could afford. I went in to the store and did the paperwork, but when the employee presented me with the details of the loan, the monthly payment amount was more than twice the amount quoted online. I went in today and got a cash advance loan, and that process was very smooth.
Excellent rep
I used this service a few times & paid off the loans on time or fairly early. Now they won't accept my application. Poor business practice. Application Date: 01/15/2017 Funding Date:Loan ID: 2838740 Type: Payday Status: Application Denied Application Date: 01/05/2017 Funding Date:Loan ID: 2817667 Type: Payday Status: Application Denied Application Date: 01/05/2017 Funding Date:Loan ID: 2817662 Type: Payday Status: Application Denied Application Date: 12/06/2016 Funding Date: 12/12/2016 Loan ID:2756392 Type: Payday Status: Paid In Full Application Date: 11/09/2016 Funding Date: 11/10/2016 Loan ID:2711204 Type: Payday Status: Paid In Full
great I like the service no trouble
Fast helpful
Good people and good service
Never been better ive been with Advanced America for some time and i must say thank you for your great Services
I have been using Advanced America for a year when needed and they know me so well that when I go in it only takes 10 minutes to complete. The girls are great and it is so easy if you go about it the right way. Thank You-----Carolyn Brindley
good persons work in this office
Very easy application process. Prompt funding.
Excellent professional service.true blessing of peoples kindness..i am appreciative for service i received.
Easy to work with and great people.
The people in the office are amazing. I came in there crying because I didn't want the cash advance and the lady who was in there tells me you have a daughter be strong for her and keep going this is only a stepping stone to making me better.
I have never had a problem with the Advance America that I use. The staff is always friendly and very knowledgeable.
All the Staffs are very nice and polite..Fast service...
My payroll dates were changed without my approval so my payment due was on an off week. I was not approved for an extension. I have turned the matter over to the Better Business Bureau
Love getting a loan from Advance America. It's not a hassel, easy application. Give you a chance to pay off your loan even if its a little more. I been with the company getting loans for over 3 years
Wonderful, easy, professional experience and the representative was extremely polite and helpful. I'll be a repeat customer, thank you!
Customer service is excellent. They make you fell like you are family. I would recommend this company to anyone who says me about them.
My visit went smoothly and had no trouble receiving my loan
Best customer service!
I'm always greeted with respect and professionalism.
I needed to reset my password, was sent a code and when I tried to use it, it didn't work.
It was fast and easy to get a loan.
Best customer service very helpful couldn't ask for anything better
We really enjoy doing business with you folks. Alway friendly and explain everything in detail. Eileen Mac
Excellent, friendly, and efficient staff!!!!!
Thanks for great services that you all been giving me.
I WAS GREETED WITH A SMILE AND FRIENDLY WORKERS. VERY PLEASED WITH MY EXPERIENCE.
This company has really helped me in tight situations and tough times! I really appreciate the ease of getting advances since I've established an account here. Kasey, at the store that I generally visit, is awesome. I feel valued when I walk into the door and she greets me by name...shows how often I'm in there...about once every 6 weeks or so. Lol! Yes! I would recommend Advance America to anyone who need to get out a small bind between pay periods. Thanks so much for being there for me during these times! Sincerely, Lynn
I hate that I needed extra money in a hurry, but I am glad I chose to go to Advance America. It was easy to apply, and you get your needed cash the same day (provided you bring all the necessary papers with you). If ever needed again, I will go back to Advance.
I went in on Wednsday September 6th, and the lady was so helpful. She made it the quickest most easy process I've ever experienced. Very good experience.
Courteous service
I did mine online and it was and simple. The instructions were explained very good on how to apply for a loan, and the payment arrangements that were expected.
good service anytime you go
My service was very good .clean office ,very friendly and nice girls .I will use this service again thanks so much Kim
They ladies that work there have great customer services skills. They always smile and greet you as you enter the place and leave.
The girls in Newark are great to work with.
Have always been treated great at Advance America, however I only gave 4 stars because it seems they take their breaks and close the store at the weirdest times, like 2:30 in the afternoon.
Very helpful quick easy was in and out in less than 30 minutes very friendly and professional would recommend to anybody
The staff at the Sonora location are very professional and are very nice.
Both ladies were very helpful and pleasant to work with. They were able to answer all my questions with a smile!
very friendly and fast services
Brian and Nicole are amazing
very nice people
Very helpful and nice service.
Took three trips over three days to get the loan due to guidelines and the hours of business with corporate in a different time zone. A bit frustrating since I have an excellent track record here. Third trip was quick and easy.
Great attentions
Very professional, courteous and helpful in processing of loan.
Very happen OVERALL, with your staff and services
It was easy peezy
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