Overall average rating of 4.4 out of 5, and the percentage of positive recommendations 73 %
Friday 24th of August 2018 08:43:18 AM
Interest rates through the roof. Horrible offers
Saturday 28th of April 2018 12:03:34 AM
Thursday 29th of September 2016 06:28:02 PM
Very good experience with AAA Community Finance. Would use them again and recommend them! Mark McNamara Maryland Heights, MO
Friday 8th of March 2019 07:43:21 AM
They are very helpful and willing to work with you. The staff is very pleasant and helpful.
Sunday 21st of January 2018 11:16:49 AM
I appreciate the help n hope in the future u could help me more thank u
Wednesday 11th of July 2018 08:52:09 AM
They were great and got me the money I needed fast!
Monday 1st of August 2016 12:10:45 PM
I am a new customer so far AAA service seems to be fine.
Wednesday 9th of November 2016 01:03:37 PM
super fast,polite&very helpful...thank you!
Tuesday 20th of November 2018 01:45:26 PM
Thanks for the loan I needed... I really do appreciate that you guys gave me a loan.. thank you.
Sunday 10th of December 2017 02:30:31 PM
Quick and easy to pay back
Sunday 10th of September 2017 08:02:11 PM
The process was quick fast and easy. The rep was very helpful and even urges you to pay off early or pay more than minimum in order to incur less interest.
Wednesday 5th of July 2017 04:20:24 AM
The process is way to long and tedious00
Saturday 7th of April 2018 09:13:21 AM
They have quick and accurate service!
Saturday 4th of March 2017 09:20:25 AM
AAA Community Finance, was here when I needed. Fast and friendly. Thank you for everything.
Thursday 23rd of November 2017 08:03:06 AM
My customer service rep was amazing
Tuesday 3rd of January 2017 01:39:25 PM
Erica, was very helpful, patient, and explained in detail
Tuesday 9th of August 2016 07:42:14 PM
Good customer service. Very helpful! Show concern with my needs. Complications with your online system. Talking to your customers representative helped.
Monday 20th of February 2017 02:42:47 AM
They were very helpful and patient, I would highly reccommend
Thursday 2nd of August 2018 02:46:45 PM
I came to your company to get a loan and prior to me getting the money, your company took 1.00 from my account without my knowledge and have yet to put it back. I’ve had payday loans in the past, but this is the first time that a company took money before I borrowed it
Wednesday 13th of December 2017 10:43:58 PM
Customer Service is great. Fast and reliable. Could use some work on your website because I can't ever get that to work. Payments come out o. Time so they don't mess up your account
Thursday 15th of November 2018 12:25:06 PM
High interest garbage
Monday 26th of February 2018 12:34:22 AM
Wonderful service thank you
Sunday 5th of November 2017 06:15:55 PM
Fast service! Definitely recommend this company to others!
Tuesday 28th of August 2018 03:32:40 PM
I applied for a loan for a certain amount then it got lowered down. Then I was told it would be in my account as tomorrow. I just happened to look on there website and said it was actually denied. I didn't receive a call, text, email nothing. Basically it was denied along. Where as I could of been finding other options on to pay my bill that's do.
Tuesday 16th of August 2016 05:32:15 AM
I am a returning customer for a reason. The customer service represent I've, Megan, was so nice and patient with me. Everything was explained before I signed. Thank you.
Wednesday 21st of November 2018 09:19:05 PM
I'm not able to complain about anything. CSR were fantastic.
Saturday 1st of December 2018 07:56:01 PM
I needed some extra cash to fix my car. I applied the rep was fast all I needed was my Walmart card and direct deposit and I was good to go. I will definitely use AAA again for Emergencies or just need some cash.
Friday 13th of July 2018 11:38:15 AM
They were great and very helping
Tuesday 4th of July 2017 04:06:00 PM
This has been a great experience so far. Reps are friendly.
Friday 5th of October 2018 01:43:30 PM
Agent made a mistake on my account number and told me I had to wait to they received funds again and then reapply. I was on deadline and had to cancel a trip out of country I paid thousands for. There was little to no true empathy for their mistake.
Sunday 15th of October 2017 05:08:42 PM
I think my specialist was beyond helpful, she came thru when I needed her
Wednesday 7th of December 2016 01:29:03 AM
They we're willing to work with me an help ne
Sunday 26th of March 2017 08:52:19 PM
They helped in time of need
Monday 5th of September 2016 01:31:00 PM
The lady who took care of me was awesome
Sunday 20th of January 2019 03:05:20 PM
Laurie not sure of her last name was very polite and helpful and very thorough in explaining everything
Thursday 6th of September 2018 11:23:20 PM
Very helpful and quick!! Thanks!
Sunday 19th of February 2017 01:10:30 AM
I was pleased with your services that I received. I will recommend this company to people. I also feel that you are honest. Thanks
Thursday 12th of January 2017 06:38:02 PM
Very accommodating and polite phone representatives.
Friday 16th of November 2018 01:49:17 PM
I would recommend this company. The representatives were polite and assisted me through the application process to get me approved for a loan. Thank you
Tuesday 8th of January 2019 05:06:13 PM
Very virtuous and helpful
Monday 3rd of September 2018 11:03:40 AM
I needed cash to pay some bills it was quick an easy an I had my money the next business day
Saturday 21st of July 2018 09:22:08 AM
Great services can i get another loan.
Wednesday 9th of January 2019 04:48:17 AM
I had a good experience and recommend you to my family and friends.
Thursday 26th of July 2018 08:22:34 PM
Application process was a lil bit long...but that probably more my then theirs....but they came thru! Much love
Friday 18th of November 2016 07:31:02 AM
They were very helpful and got everything finalized very quickly.
Monday 17th of September 2018 01:36:17 AM
Deceiving advertising with the approval amount. Difficult paperwork process for small amount. Rude personnel. Felt like a begger for a loan.
Sunday 20th of January 2019 06:35:05 AM
Erica was such a great help !
Saturday 6th of January 2018 05:52:12 PM
I'm a new customer so, I really know how good or bad the company is.
Sunday 6th of November 2016 02:55:58 PM
Interest rate is ridiculously high
Wednesday 18th of April 2018 04:01:10 AM
The customer care person I spoke with on the phone was extremely friendly and kind. She did not make me feel as though I was being judged about my finances. She was personable witch made me feel comfortable
Monday 25th of September 2017 02:25:26 AM
I had just moved into my studio apartment and didn't have money for food I called AAA Community Finiace and got approved right away
Thursday 21st of December 2017 04:45:54 AM
Would love to keep my service with them they are a honest legit website
Wednesday 15th of February 2017 04:07:18 AM
Professional and easy to deal with.
Sunday 8th of January 2017 06:56:36 AM
Courteous & Knowledgeable representative. Timely disbursement of funds.
Wednesday 24th of May 2017 02:45:01 PM
Great customer service. Will definitely use again for assistance.
Thursday 14th of February 2019 09:42:11 PM
Horrible service!!! when asked if they would work with me after I already paid them back double amount they wouldn't work anything out. Other companies have looked at my history and agreed that I was good and paid on it in good faith on my loan and said that I was now paid in full.
Monday 25th of December 2017 05:30:13 AM
I have done business with AAA Community Finance before but there is most definitely room for improvement. I have had a few misunderstandings regarding the process as it seems to change with each loan. The process once the loan is obtained is pretty simple. They make a courtesy call 3 days before the loan is due for payment and you have the opportunity to change the amount you want to pay at each payment 3-4 days prior to it being due. They offer you promotions when you are in good standings and for the most part are pretty hassle free after the loan has been processed. If the process to obtain the loan could be a little more streamlined and upfront things would go a lot smoother. Overall I am a satisfied customer.
Sunday 26th of March 2017 09:38:28 PM
Everyone was professional and helped me speak with the representative that could help with the loan amount I needed. Again Thank You so much for all your help and I would definteily recommend this company.
Thursday 24th of August 2017 06:43:55 AM
I would recommend!!!
Sunday 11th of June 2017 12:23:29 PM
666.4 % that's high 4 300 hundred dollars
Wednesday 21st of February 2018 01:25:44 PM
I can't thank you guys at AAA enough. You were there too help me with funds when I desperately needed it. Not to mention that the process was fast and easy and my money was there in less than 24hrs. Couldn't believe it. Thank you a million times over.
Monday 17th of April 2017 12:31:31 AM
Didn't take long to do or receive the funds very easy to get.
Sunday 16th of October 2016 11:12:14 AM
Fast and easy and let's not forget the customer service reps are really nice!
Friday 23rd of November 2018 11:51:50 PM
Amount wasn’t the same (lower) than what I was told but the woman I worked with was really nice. The interest is the most ridiculous thing I’ve ever seen.
Sunday 4th of December 2016 12:34:02 AM
Took way to long to apply, to many questions
Monday 27th of March 2017 09:55:19 PM
Nice staff. Fast service. No scams Will use again
Wednesday 28th of December 2016 07:17:09 PM
The people were extremely friendly and helpful...the rates were better than expected...but my biggest reason for giving a 4☆ rating is because of how fast it was all approved!!
Saturday 3rd of February 2018 08:46:44 PM
I went through AAA Community Finance and I was excited that even though I could do installments, it was an okay rate for the amount I was initially borrowing, which was $500. I had to supply lots of documents (and it probably would have been easier to give a pint of blood). I was allegedly approved for $500 and later was told $445.00. Upon providing everything requested, I discovered that it was only for $250.00 after doing the circus act of calling, emailing and texting. The individual that was assisting me was very nonchalant when I told her that $250.00 would not suffice and to cancel the loan, I would try somewhere else. She was okay with that and didn't attempt to persuade me one way or the other it was an all or nothing attitude. About two minutes later a gentleman called and indicated that the rate had changed and that they could provide me with $350.00. I spent two days with the anticipation that I would get the $500.00 but had to settle for $350.00; so do your homework ahead of time and ask lots of questions and have a backup in mind, just in case this wouldn't work for you. In most cases, when you are going this route you need your money right away otherwise you wouldn't bother, so make sure again this is the route you want to take so you don't waste time.
Tuesday 22nd of November 2016 06:26:51 PM
They offered me that they should think is rite for me, didn't get what I asked for.....
Sunday 24th of September 2017 10:51:27 AM
Jill helped me alot and it was fast and in my account when it was told to me that it would.
Sunday 10th of December 2017 12:16:32 PM
Polite and kind representatives.
Wednesday 9th of May 2018 09:54:52 AM
The service was great. They were quick and efficient!
Thursday 22nd of March 2018 02:02:40 PM
Great job!. Friendly and helpful!
Saturday 12th of May 2018 01:07:39 PM
Very courteous and friendly. They were quick to call back and answer questions and helped me when needed most! Definitely recommending.
Monday 15th of May 2017 09:56:54 AM
When i couldn't get a loan from anybody else they was there. Thank you
Monday 20th of November 2017 12:55:52 PM
Lindsey was very helpful,
Friday 4th of May 2018 12:18:51 PM
Great people to work with they have your best interest at heart
Sunday 15th of July 2018 08:00:08 PM
Very reliable and trustworthy i love this loan company and the process is very straight foward i would recommend this company to others.
Thursday 18th of August 2016 01:30:46 AM
Fast, simple. Great communication. The folks I talked to were super nice.
Saturday 29th of December 2018 01:30:30 AM
It was great and helpful
Saturday 24th of February 2018 07:37:45 PM
Awesome and fast service
Wednesday 13th of February 2019 05:52:13 PM
It was very fast,Simple and easy apply and receive my funds. Thanks so much.
Saturday 23rd of September 2017 09:06:14 AM
They were helpful and honesty and made me feel like I was sitting in front of them while doing all this loan information. Made me feel like I was a person not a number
Saturday 14th of October 2017 09:17:09 AM
AAA representative was so nice and got me the loan that I needed to pay an extra bill with I truly recommend all my friends and family ☺️
Wednesday 21st of June 2017 03:19:05 PM
I don't have good credit but was still able to get a $300 loan!!
Thursday 7th of December 2017 07:58:38 AM
Actually helped me and was very nice even though I have bad credit, got me what I needed and was very kind about it.
Thursday 29th of September 2016 01:05:08 AM
Very helpful and courteous..
Thursday 8th of December 2016 10:49:03 AM
When I initially applied for a loan the amount that was quoted to me was $300. After I went through the process of verifying my bank account and check stubs...etc. My loan amount reduced to $200. The Representative did not explain why this was. Also after reading the fine fine print within the contract. The loan of 200 was extended to 26months (option) with a $61 a month payment which equals to $1586????. Therefore, I am planning to pay this loan off on next pay date, so that figures out to $261.00. I'm done!!
Tuesday 22nd of January 2019 10:27:32 AM
Easy , polite, fast. Love it.
Monday 10th of July 2017 05:29:50 PM
Smooth easy process to get the funds you need for emergencies.
Thursday 24th of November 2016 05:18:41 AM
I was happy with the way I was treated by AAA Community Finance, however, the interest rate hit me by surprise. I realize that companies select their interest rates very carefully, so I'm sure they have a reason for the rates (I asked but wasn't given an answer) that's driven by the economy, the client's credit etc., and many other variables that I'm not even aware of, so I accepted it. Would I do business with them again, probably, but I'd check the interest rate at the beginning of the transaction, not after it's said and done. A mistake that I won't make again, you can be assured.
Sunday 4th of December 2016 04:28:38 AM
I would recommend this company to anyone, they really helped me get out of my financial situation.
Thursday 18th of October 2018 04:32:02 PM
The customer service which i dealt with was amazing. She answered every one of my questions and explained in detail the process of money disbursement and the repayment plan.
Wednesday 13th of December 2017 03:43:13 AM
It was easy and nice to apply for money with AAA
Monday 30th of October 2017 03:25:38 AM
Easy to work with, very nice staff. Fast approval and financing.
Monday 12th of September 2016 06:15:38 AM
My agent was patient and very nice. She didn't rush and she had a very pleasant attitude. As this was my first time during business with this company, I was very comfortable and pleased to do business with them and I am glad to recommend them. SC
Tuesday 13th of February 2018 09:39:01 PM
Great service!! The representative who helped me was excellent, answered all my questions, and was super nice! Would recommend to anyone and everyone!!
Wednesday 15th of February 2017 03:09:51 AM
They helped me when nobody else would
Tuesday 27th of November 2018 09:07:05 AM
The young lady Keisha who helped me is awesome. Love the way she handle business. But your interest os way too damn high..
Friday 3rd of August 2018 01:35:23 AM
One of the best costumer service experiences I have ever recieved. She was in a fantastic mood and then I told her she was in an awefully chipper mood and her exact response was "its my job its what i do." All in all my experience was great. Thanks again, Christopher P.S.Very pleased with the job you guys did.